Frequently Asked Questions

Privacy Policy

Chris Jones Transportation, LLC is committed to protecting the privacy of its clients and Web site visitors, and to maintaining the confidentiality and security of personal information you may provide to us. This Privacy Policy describes the information we may collect about or from you, how we use and safeguard it, and how you may contact us if you need to update your information or ask us any related questions.


The bottom line of our privacy policy is that we keep your personal information private and secure, and only divulge it to people within our company and outside of it who are directly involved in your purchase, financing, or leasing of a new or pre-owned vehecle. We don't sell, share, or rent your private data for marketing or any other promotional purposes.


To learn more, please keep reading.


Information we collect and how we use it
We collect two types of information from you: personally non-identifiable and personally identifiable (a.k.a. "private").When you visit our Web site, we may track the length of your visit and the pages you browse. We aggregate this personally non-identifiable information to understand which sections of our Web site are more popular or need improvement, so that we can offer all of our visitors a more satisfying online experience.


When you visit our Web site and submit our inquiry forms or send us an email message, we collect any personally identifiable information that you provide, such as your name, email address, phone number, address, preferred vehicle, details about your purchase intentions, and any comments that you enter. We use this information to respond to your inquiry about our company and services.


If you hire us to represent you in the purchase of a new vehicle, we may collect other personally identifiable information from you, such as your social security number, bank account number, credit card number, financial records, driver's license number, and other private information necessary to complete the purchase, financing, or leasing of a new automobile and related products and services. We may also receive other personally information about you, from external credit rating agencies or financial institutions.


We use your personally identifiable information only as necessary to complete the transactions for which you hire us. We maintain physical, electronic, and procedural safeguards to store and protect this information. We grant access to your information only to Chris Jones Transportation employees and external partners who need it in order to fulfill their job duties and complete your transactions with us.


Sharing or selling your information
Chris Jones Transportation only shares your personally identifiable information with our suppliers (i.e., new car dealers) that sell vehicles to our clients, and with lending institutions (i.e., banks) that provide credit to our clients. In practical terms, this means that we will share your private information with the selling dealer for your particular vehicle, and, if you lease or finance through us, with the bank that is extending you credit. To learn more about how these companies store and use your private information, please refer to their respective privacy policies.


Chris Jones Transportation does not sell, rent, share, or otherwise distribute your personally identifiable information to any other external parties beyond those described above, for marketing or any other purpose.


How you can update your information
If any of your personal information relevant to your new vehicle transaction changes, please let us know. Once we have your new information, we'll make the necessary changes to your account.


Links to other sites
Chris Jones includes links to other Web sites that we believe are relevant to our visitors' interests and needs. Please note that we are not responsible for the privacy policies of those other sites.


How to contact us
We offer several ways to contact us if you have any questions about our Privacy Policy.